With superpost, all documents and attachments are printed on both sides of the paper (duplex). This is environmentally friendly and allows you to send twice as many pages in your letter.
All letters are printed in color and on high quality paper.
No. Once a purchase has been completed, the letter dispatch can no longer be cancelled.
No, letters cannot be sent anonymously with superpost. If superpost is used to send illegal or abusive content, we will cooperate fully with the authorities and file a complaint ourselves.
Yes, you can download your letter as a PDF in the order overview. However, the franking and QR code printed on it are not valid and only for viewing purposes.
Yes! With superpost, you can send letters from anywhere – without a surcharge!
Yes. superpost offers worldwide delivery. Your letter will be sent anywhere in the world for the same price! However, the delivery time varies depending on the recipient country:
Germany, Austria, Switzerland, and the Netherlands
1 working day*
1-4 working days**
Rest of Europe
3-9 working days**
Rest of the world
4-18 working days**
*If the letter was posted before 12:00 pm CE(S)T
**If the letter was posted before 10:00 am CE(S)T